|
|
Request Tracker 3.1
Screenshot |
Category: |
Business / Helpdesk & Remote PC |
Publisher / Version: |
CyberNiche Software / 3.1 |
Added / Released: |
17 Aug 2004 / 17 Feb 2005 |
License / Cost: |
Shareware / 149.00$ |
File Size / Downloads: |
4.7 MB / 77 |
Operating Systems: |
Windows 95, 98, Me, NT, 2000, XP, 2003, Vista Starter, Vista Home Basic, Vista Home Premium, Vista Business, Vista Enterprise, Vista Ultimate, Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64 |
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
Requirements: Windows 95 or higher, 10 Mb disk space
Download
| Order
| Broken Link Report
| More Info
Support Languages:
English
Install Support: Install and Uninstall
Keywords: Bank Customer Service, Call Center, Call Center Customer Service, Crm, Customer Relations Management, Customer Resource Management, Customer Service, Customer Service Applications, Customer Service Evaluation, Customer Service Manager, Customer Service Quotes, Customer Service Recovery, Customer Service Satisfaction, Customer Service Test, Help Desk, Helpdesk, Kms, Poor Customer Service, Resource Management, Workorder Database |
|
|
|
Join to Request Tracker discussion at FileGets! Let's see what our visitors think about it and write your own opinion! Rate this software to support developers or to make them work better! Also please write here if you want to see any additional features in this software.
Notice: * - required fields
|
|
Request Tracker Also Mentioned
|
Grade Tracker Pro 3.5 |
|
Grade Tracker Pro is the smart replacement for your conventional gradebook. G.T.P. incorporates powerful features that help you save time, analyze your students' performance more effectively, and... |
WorkRoll Bug Tracker and Feedback Mgr. 2.62.4 |
|
Web-based bug tracker with Windows installer. Installation, config, admin, and general use are fully web-based. Filtering, softing, file attachments, tiered authentication, collection of feedback... |
TheDietTracker 1.01 |
|
The Diet Tracker can help you track the progress of your diet or excercise program. |
Rental Property Tracker Plus 1.11.3 |
|
Rental Property Tracker Plus is an easy-to-use, rental property management tool with which you can keep track of your rental units, tenants, rental income and expenses. Prepare reports for printing... |
Rank Tracker SEO Tool 4.13.2 |
|
Rank Tracker is a cutting-edge SEO tool that lets you see where you rank in the major search engines, keep history of your rankings, generate profitable keywords, and draw visual reports. |
R6 Bill Tracker 1.6 |
|
R6 Bill Tracker is a clean and simple bill tracking application. Bill Tracker allows you to enter your bills, track your bills, organize your bills and much more. |
PAL PC Tracker Lite 1.01 |
|
PAL PC Tracker is a computer tracking and theft recovery software system. PC Tracker allows the user to do their own monitoring and works with both Laptops and Desktop computers. |
CallbackFilter 2.0 |
|
CallbackFilter lets your Windows and .NET applications keep track of file operations in real-time (right when they are performed). You can track and decline access to the files, filter requests and... |
Expense Tracker 1.4 |
|
Expense Tracker is a simple-to-use accounting system that allows home and business users to track and manage income and expenses. |
SVArTracker 1.0.1 |
|
Advanced music creation tool. Next generation of trackers. Modular virtual studio. Can host VST,DX plugins. |
|
|
|