|
|
|
Request Tracker 3.1 Get
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
Select link to download "Request Tracker":
|
|
Request Tracker Related Downloads
|
| sitehelpdesk 6.8 |
 |
| Helpdesk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. |
| Prop Web 5.0 |
 |
| PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Requires only one installation on your server, not... |
| Polar Help Desk 4.1 |
 |
| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly... |
| LBE Web Helpdesk 4.0.123 |
 |
| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic... |
| Green Desktiny 2.0 |
 |
| Green Desktiny is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price. |
| Global Site Support 1.12 |
 |
| Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character... |
| Radix 3.5 |
 |
| Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic... |
| Browser CRM 4.624.80 |
 |
| Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser. |
| Service Center Management (SCM) - Server 2.3 |
|
| SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to... |
|
|
|
