Screenshot |
| Category: |
Business / Helpdesk & Remote PC |
| Publisher / Version: |
Velocity Integrations Software, Inc. / 2.1 |
| Added / Released: |
23 Aug 2005 / 05 Feb 2004 |
| License / Cost: |
Commercial / 0.00$, 800.00 USD |
| File Size / Downloads: |
3.7 MB / 6 |
| Operating Systems: |
Windows 98, Me, NT, 2000, XP, 2003, Mac OSX, Linux, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 4.0, Palm OS 5.0, Pocket PC, Unix,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Palm OS 6.0,Windows Mobile 2003,RIM |
VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk's clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless of how complex or straightforward your IT business rules may be.
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Our Help Desk features include:
- Automatic Escalation
- Fully Integrated Service Level Agreements
- Dynamic Knowledge Base
- Asset & Inventory Management
- Child Tickets
- Task Assignment
- Custom Client Surveys
- Extensive Reporting and Charting
- Separate End User and Analyst Interface
- Detailed Analyst Time Tracking and Work History
- Notes and Web enabled for remote help desk access
- Easy Install & Extremely Competitive Price Package
- Self Help
- Quick Access
Download
| Order
| Broken Link Report
| More Info
Support Languages:
English
Install Support: Install and Uninstall
Keywords:
Asset Management, Crm Help Desk, Help Desk, Help Desk 2000, Help Desk Applications, Help Desk Faq, Help Desk Sla, Helpdesk, Hp Help Desk, Knowledge Base, Lotus Notes, Lotus Notes Databases, Lotus Notes Help Desk, Notes Help Desk, Post It Notes, What Is A Help Desk, What Is Help Desk |
