LIVECHAT Contact Center

LIVECHAT Contact Center 5.7.0.43

LIVECHAT Contact Center 5.7.0.43 Image
Screenshot
Category: Business / Helpdesk & Remote PC
Publisher / Version: LIVECHAT Software / 5.7.0.43
Added / Released: 15 Sep 2009 / 15 Sep 2009
License / Cost: Commercial / 36.00$
File Size / Downloads: 13.7 MB / 75
Operating Systems: Windows XP, 2000, Vista Ultimate, Vista Starter, Vista Home Basic, Vista Home Premium, Vista Business, Vista Enterprise, Windows Vista Ultimate x64,Windows Media Center Edition 2005,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64
LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history. LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, calendar with Google Calendar and MS Outlook synchronization and departaments and rights management. Shared chat history and the fact, that every agent's activity is later reflected in the statistics system, make LIVECHAT Contact Center useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. If needed, the application allows agent to take over customer's desktop if he agrees to it. All the data transmission in Contact Center is processed with SSL encoded protocol, what guarantees top security level and safe communication channel in the company.

Requirements: 128MB RAM, 20MB hard disc space

Download | Order | Broken Link Report | More Info

Support Languages: English, Polish
Install Support: Install and Uninstall

Your Rating: 0 Star0 Star0 Star0 Star0 Star Our Rating: 0 Star0 Star0 Star0 Star0 Star
Rate It:
Keywords:
Analogx Netstat Live, Boldchat, Contact Center Software, Customer Service, Free Live Webcam Software, Live Billiards, Live Chat Solution, Live Customer Service, Live Drivers, Live Help Software, Live Person, Live Recording Software, Live Support Software, Live Update Software, Live Video Software, Nba Live 2001, Netstat Live, Online Support, Php Live, Support Software

LIVECHAT Contact Center Comments

Join to LIVECHAT Contact Center discussion at FileGets! Let's see what our visitors think about it and write your own opinion! Rate this software to support developers or to make them work better! Also please write here if you want to see any additional features in this software.

Your Rating *
Your Name *
Email *
Comment Text *
Notice:  * - required fields

LIVECHAT Contact Center Also Mentioned

LiveChat 6.1.1.0 LiveChat Software Download
LiveChat is an online chat software solution for online customer service and support sales through website. LiveChat allows website owners to provide support over free live chat, invite website...
mceContacts 1.2.1 mceContacts Software Download
mceContacts lets you lookup your contacts in your Media Center on tv. Contacts can be imported from Microsoft Outlook, Skype or Windows Address Book
iReferent Light 3.02 iReferent Light Software Download
Easy-to-use Contact Manager for small business and home users to organize your personal call center to work in "hot" mode (while speaking) and keep track of your unlimited number of contacts with...
SesamTV Media Center 2.1 SesamTV Media Center Software Download
SesamTV Media Center is a free friendly multimedia-player software designed to help you create your own digital home.
Terrasoft Call Center 2.8 Terrasoft Call Center Software Download
Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts...
2nd Speech Center 4.15.10.1202 2nd Speech Center Software Download
Converts any text into spoken words or even MP3/WAV audio files. 2nd Speech Center is an award-winning text-to-speech player that lets you listen to documents, emails or web pages instead of...
Tag Support Plugin for Media Player and Media Center 1.1 Tag Support Plugin for Media Player and Media Center Software Download
M4a, flac, ogg, ape Tag Support Plugin add support for various additional audio files tag formats into Microsoft Media Player v1-10 and Windows Media Center Edition, it allow you to add this files...
Startup Control Center 2.11 Startup Control Center Software Download
Startup Control Center lets you control which applications your computer executes when it starts up. Startup Control Center assembles startup information from multiple locations and presents them...
tvitty 0.9.7 tvitty Software Download
tvitty is a bittorrent download plug-in for Microsoft Windows Vista Media Center designed for your tv & remote. it lets you browse, search, download, and watch videos distributed over the internet,...
Practice Manager 2.01 Practice Manager Software Download
Practice Manager is a complete contact management system designed to track every aspect of your ever growing contact list.