Top Software - Customer Service Evaluation

Queuing Model Excel Thumbnail
Queuing Model Excel 2.0
Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average...
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Querybot Web Knowledgebase/FAQ Thumbnail
Querybot Web Knowledgebase/FAQ 1.3
Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer...
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Download Querybot Web Knowledgebase/FAQ 1.3More info about Querybot Web Knowledgebase/FAQ 1.3
eTalkup Thumbnail
eTalkup 2.1
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make...
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Prop Web 5.0
PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Requires only one installation on your server, not...
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StromaSoft CRM Customer Service Helpdesk - Outlook Edition Thumbnail
StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.
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Daffodil CRM Thumbnail
Daffodil CRM 1.1
Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle...
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Service Center Management (SCM) - Server 2.3
SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to...
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Service Center Manager (SCM) - Server 2.0
SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to...
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E-Service Center Manager (ESCM) - Server 2.3
ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back...
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sitehelpdesk Thumbnail
sitehelpdesk 7.8
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email...
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VueChat Enterprise Server Thumbnail
VueChat Enterprise Server 1.3
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
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LIVECHAT Contact Center Thumbnail
LIVECHAT Contact Center 5.7.0.43
LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel...
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Jitbit CRM Thumbnail
Jitbit CRM 3.7.8
Jitbit CRM - simple customer relationship software based on ASP.NET. Jitbit CRM a web based CRM software for contact tracking and customer management. Tracks your contacts, tasks, companies. Easy...
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Service Desktop Pro Thumbnail
Service Desktop Pro 2.0.8
Service Desktop Pro is an integrated Business Information & Service Management Software. It is aimed at small business managers, Freelancers, Consultants, Web Developers, Software Developers.
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Request Tracker Thumbnail
Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to...
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LiveHelpNow Thumbnail
LiveHelpNow 4.0
So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests...
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Invoice Store Thumbnail
Invoice Store 4.0
The Invoice Store is a complete Invoicing, POS, Estimating and Customer Tracking software product for the small business. Perfect for any mailorder, retail, service business or any business that...
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Download Invoice Store 4.0More info about Invoice Store 4.0
QUAD Help Desk Thumbnail
QUAD Help Desk 2006
Customer support just got easier. QUAD Help Desk provides quick and easy recording, updating and reporting on customer support issues. New charts give insight into the calls you and your staff...
User Rating 4 StarsUser Rating 4 StarsUser Rating 4 StarsUser Rating 4 StarsUser Rating 4 Stars
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vtiger CRM 4.2
vtiger CRM is an open source Customer Relationship Management (CRM) software mainly for Sales force working in small and medium businesses. vtiger CRM is built over proven, fast, and reliable...
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Testingpoint Webhosting Monitoring Thumbnail
Testingpoint Webhosting Monitoring 1.3
As a web host, you are expected to provide a 100% service uptime. Any server downtime may result in customer frustration. Testingpoint monitors your services and provides email and SMS alerts in...
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Download Testingpoint Webhosting Monitoring 1.3More info about Testingpoint Webhosting Monitoring 1.3

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