BridgeTrak Help Desk Software

BridgeTrak Help Desk Software 8.0 Build 177

Category:	Business / Helpdesk & Remote PC
Publisher / Version:	ScriptLogic (Pittsburgh PA Office) / 8.0 Build 177
Added / Released:	14 May 2008 / 13 May 2008
License / Cost:	Demo / 995.00$
File Size / Downloads:	54.7 MB / 42
Operating Systems:	Windows XP, 2000, 2003

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.

Requirements: Pentium Processor1 ghz+, 512MB RAM, 100mb

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Support Languages: English

Install Support: Install and Uninstall

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Keywords:
Bug, Crm Help Desk, Desk, Help, Help Desk Faq, Help Desk Sla, Help Desk Software, Help Desk Standards, Help Desk Strategy, Help Desk Tools, Help Desk Tracking, Hp Help Desk, Software, Ticket, Tracking, Trouble, What Is A Help Desk, What Is Help Desk

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