Top Software - Customer Service Metrics

This is a free screensaver from Optima Metrics Group. Optima Metrics Group builds highly effective Information Technology and Internet Marketing solutions specific to a company's business strategy.

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Queuing Model Excel 2.0

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average...

Website Marketing Tracker 1.0

Website Marketing Tracker is a calculator of the basic marketing metrics of your online business that allows you to track your progress, plan for the future and understand the key aspects of your...

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Querybot Web Knowledgebase/FAQ 1.3

Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer...

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eTalkup 2.1

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make...

Prop Web 5.0

PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Requires only one installation on your server, not...

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StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

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Daffodil CRM 1.1

Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle...

Creative Project Manager 7.5

Creative Project Manager is the leading Project Management Software for the Creative and Design industry, specifically produced for design firms, in-house creative/MarCom departments, and creative...

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MSU Video Quality Measurement Tool 3.0

Free program for video quality measurements. Supports more than 30 formats (AVI, AVS, YUV, Y4M, BMP, etc.) and 24 objective metrics (PSNR, SSIM, MSU Blurring/Blocking, MSAD, MS-SSIM, stSSIM, etc)...

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Service Center Management (SCM) - Server 2.3

SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning â€“ from equipment reception to shipping repaired equipment back to...

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Service Center Manager (SCM) - Server 2.0

Longitude 7.1

Longitude is agentless application performance, network and virtualization monitoring software that alerts and reports on availability and performance of critical Windows, Unix, and Linux...

E-Service Center Manager (ESCM) - Server 2.3

ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning â€“ from equipment reception to shipping repaired equipment back...

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sitehelpdesk 7.8

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email...

VueChat Enterprise Server 1.3

VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.

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LIVECHAT Contact Center 5.7.0.43

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel...

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Service Desktop Pro 2.0.8

Service Desktop Pro is an integrated Business Information & Service Management Software. It is aimed at small business managers, Freelancers, Consultants, Web Developers, Software Developers.

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Request Tracker 3.1

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to...

LiveHelpNow 4.0

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests...

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