Screenshot |
| Category: |
Business / Other |
| Publisher / Version: |
Ovitz Taylor Gates / 2.5 |
| Added / Released: |
20 Jun 2006 / 20 Jun 2006 |
| License / Cost: |
Shareware / 199.00$ |
| File Size / Downloads: |
4.3 MB / 8 |
| Operating Systems: |
Windows 3.x, 95, 98, Me, NT, 2000, XP, 2003, Mac OSX, Linux, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 4.0, CE, Pocket PC, Palm OS 3.5,Palm OS 4.1,Palm OS 5,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac Other,Unix,MS-DOS,BEOS |
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.
Download
| Order
| Broken Link Report
| More Info
Support Languages:
English
Install Support: Install and Uninstall
Keywords:
Computer Help Desk, Crm Help Desk, Dms Help Desk, Free Help Desk Software, Help Desk, Help Desk Application, Help Desk Faq, Help Desk Procedure, Help Desk Process, Help Desk Products, Help Desk Sla, Help Desk Software, Help Desk Tracking, Help+Desk+Software, Hp Help Desk, It Help Desk Software, What Is A Help Desk, What Is Help Desk |
