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StromaSoft CRM Customer Service Helpdesk - Outlook Edition
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StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
Screenshot |
| Category: |
Business / Other |
| Publisher / Version: |
StromaSoft Ltd / 3.3.0 |
| Added / Released: |
01 Nov 2005 / 24 Mar 2006 |
| License / Cost: |
Shareware / 199.00$ |
| File Size / Downloads: |
14.3 MB / 5 |
| Operating Systems: |
Windows 98, Me, NT, 2000, XP, 2003 |
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business.
Requirements: SQL Server or Microsoft Access
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| Broken Link Report
| More Info
Support Languages:
English
Install Support: Install and Uninstall
Keywords:
Advanced Call Center, Call Center Case Study, Call Center Customer Service, Call Center Scripting, Call Center White Paper, Crm, Ecrm, Help Desk, Helpdesk, Incidents, Internet Calls, Lotus Notes Databases, Newsletter, Outlook, Post It Notes, Record Phone Calls, Remote Procedure Calls, Telephony, Tickets, Workflow |
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