|
|
|
TaskPool 2.4 Get
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more.
TaskPool is a web-based system for handling various types of requests. Requests can be:
* Service request: use TaskPool as a helpdesk for your customers
* Outsourcing request: use TaskPool to communicate with your outsourcing partner
* Task: create a to do list from your meetings
* Bugs: track bugs and fix them
* Job Applicants inquiry: communicate with job applicants and have a record of interviews
* Reclaim: manage reclamations and communicate with customers, print service reports
* Visitor: use Taskpool for evidence of incoming and leaving visitors in your company
* Document: use TaskPool for evidence of different Versions of documents including comments
You can set up TaskPool in a few minutes and configure it step by step. Due to the easy end-user friendly interface almost every user learns quickly and intuitively how to create new tasks, work with tasks, and complete them.
In TaskPool you will find that an administrator has a lot of different options for configuration, which help you configure the taskpool for almost every possible need. You can create pools (areas of tasks with different data, workflow, roles) filters, different data fields, escalation rules, workflows, templates, helpdesk-layouts. You can integrate Helpdesk interfaces seamlessly into your webpage, you can authenticate users against LDAP-servers (Active Directory). You can also authenticate users against external databases and integrate TaskPool into e-commerce applications. You can use an SLA-module for definition of service times with different priorities to fullfill your SLA-contracts.
Select link to download "TaskPool":
|
|
TaskPool Related Downloads
|
| sitehelpdesk 7.8 |
 |
| Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. |
| Polar Help Desk 5.0 |
 |
| Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your... |
| LBE Free Helpdesk 2.5 |
 |
| Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer... |
| Jitbit HelpDesk 5.4.4 |
 |
| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software").... |
| LBE Web Helpdesk 4.0.139 |
 |
| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic... |
| Green Desktiny 2.0 |
 |
| Green Desktiny is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price. |
| Asset Navigator 4.5 |
 |
| Asset Navigator is an integrated Help Desk and IT Service Management solution that enables you to streamline all aspects of your IT infrastructure - from Service Management to automated Asset... |
| Help Desk-99 4.0.165 |
 |
| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone... |
| Global Site Support 1.12 |
 |
| Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character... |
|
|
|
